FAQ
Questions before you open a workspace
Plans, cancellation, workspace types, other currencies, groups, and import — without a sales call.
- What is the difference between Free, Plus, and Team?
- Free is one Personal workspace, one liquid account, fifty lifetime transactions, and no invites. Plus adds Family workspaces, cards, FX, tags, groups, budgets, and up to six members. Team unlocks Company workspaces, unlimited members, departments, analytics, stakeholders, CSV import, statement upload, and reconciliation.
- What happens if I cancel?
- Ledger rows are never deleted for billing. If you cancel at period end, paid entitlements continue until that date, then the workspace behaves as Free. Reads still succeed; new writes that need a paid feature return a plan limit.
- Can I mix personal and company money?
- No. Each workspace is Personal, Family, or Company. You can belong to several and switch. They do not share accounts or transactions.
- How does foreign currency work?
- The row stores the original amount and currency, the rate to the workspace base, and the base amount. Reports use the base. The original figures stay on the transaction.
- Are group splits extra expenses?
- No. The workspace records the bill once. Members owe shares inside the group. Settlements are not a second grocery. Groups cannot span other workspaces.
- Can I import a bank file?
- Team plans can import CSV history and upload bank or card files (CSV or OFX/QFX) without creating duplicate rows. A reconciliation closes only when cleared movements equal the statement ending balance. There is no live bank connection.